Last updated: 10/05/2018
Data CollectionWe receive information about you from you when you use our website, complete forms on our website, if you contact us by phone, email, or otherwise in respect of any of our products and services or during the purchasing of any such product.
The types of personal information that we collect may include your name, address, e-mail address, telephone number and company name. We may also keep details of your visits to our site including, but not limited to traffic data, location data, web logs and other communication data. We also retain records of your queries and correspondence, in the event you contact us.
We may use a "cookie" in order to track website usage. These cookies do not collect personal information and are usually terminated once customers leave the site. These cookies may record the time of your visit, the date, the "referring" page that brought you to our site, and the IP address that your ISP has assigned to your computer at the time of your visit. This anonymous information is used to assist us in refining our website to create a better user experience.
How do we use your data?
We use information about you in the following ways:
- To process orders that you have submitted to us
- To provide you with products and services
- To help us identify you and any accounts you hold with us
- To provide customer support, including responding to your requests if you contact us with a query
- To notify you about changes to our website and services
We will not share, rent or sell any Personal Information to any third party unless required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.
Where we store your personal data
The Personal Information we collect from you is stored on our Service Providers secure servers within the EEA and will not be transferred outside the European Economic Area ("EEA")
We will keep your personal data for the duration of the period you are a customer of Crypton Computers Ltd. We shall retain your data only for as long as necessary in accordance with applicable laws.
You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we may need to keep your data, but please inform us if you think we are retaining or using your personal data incorrectly.
We give you the option to manage your data via email so that you can exercise the above rights.
If you make a purchase online with a credit card, a third party commerce service is used to verify credit card details. All information transmitted to this third party is sent using SSL (Secure Socket Layer) encryption. Using this method of encryption further ensures the privacy and security of all our customers. This information is used only to verify the account and clear the transaction.
Our webserver automatically collects and stores certain information that does not identify you personally. For example, IP address, type of browser and operating system, the date and time you access our site, etc. This information is used to track usage of the web site to help us improve the service we offer.
From time to time, we may request more specific information about our customers. This is done in the form of surveys and is completely voluntary. The information gathered in these surveys helps us determine the needs of our customers. By compiling this data we can improve our software and customer services.
To further protect the privacy of our customers, access to information by our employees is restricted within the company. Only employees with an absolute need to use that information, are able to view any Personal Information submitted.
In the unlikely event of a criminal breach of our security, we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we shall also inform you.